Tuning is the most frequent and important maintenance your piano should receive.  Most repairs often do not take long and are not usually costly.  Regular service of the piano allows the technician to diagnose and troubleshoot most issues before they become problematic.  There are over 12,000 moving parts inside a piano.  Many people are unaware of this, mostly because they never see them.  These parts are often made of wood and need to be tightened and adjusted with the changes of climate.  An outstanding way to minimize that maintenance is to install a Dampp Chaser climate control system.  We are Certified Dampp Chaser Installers and  also carry the distinction of Field Expert from the company.

Cleaning, Regulation, and Voicing all may be necessary periodically.




A piano action requires Regulation when your piano will:  No longer make sound when played softly, when the touch from note to note is uneven, or when there is difficulty  playing a note multiple times in rapid succession (known as Repetition). Sometimes repairs may be necessary before the action can be regulated.

A well Regulated piano is not only a pleasure to play, but minimizes hand fatigue and may keep the student more interested. The artist may be able to play longer at one sitting as proper regulation keeps the individual keys from “bottoming out ” at the end of each keystroke. Through the process called aftertouch, the piano hammer will move slightly after the action has completed its cycle.

A piano used casually may require a full regulation every 7 years or so. The amount of time between regulations depends on frequency of play, climactic changes and the original quality of the instrument.

Most repairs on a piano are often simple and can be addressed in your home easily and inexpensively.  At the onset of an initial service call we suggest that you remain available for a 10 minute tutorial that will better help you understand the piano, it’s workings, why it goes out of tune, and how we can come up with a service plan that best suits your needs.  More information is often ascertained while tuning the piano.



Some pianos are worth repairing, some would benefit with refurbishing, and others require complete rebuilding. These terms are often thrown around rather loosely in the industry. Also, because consumers do not always understand the nature of the work, they often believe the piano has had more extensive work than it may have had in the past.  Repairs may include sticking keys, a faulty pedal, or a few action parts that need addressing. Refurbishing is the replacement of worn parts while leaving some original parts intact or sufficiently repaired.

Rebuilding is the total overhaul of the piano, bringing it to as new condition.  All work we perform on your piano is documented in writing. In fact, we keep a record of the tuning service from the very first appointment right inside your piano.   That record includes the make and model of your piano, the date of service, the pitch at the time of service, as well as the pitch after the tuning is complete. The temperature and relative humidity are also recorded and documented.  You obviously care about your piano since you took the time to review this material. Let’s get started!

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